As of July 31, 2024, Room Alert Account service (account.roomalert.com) will no longer transmit these notifications. Instead, any Email-to-SMS notifications will result in a warning message being emailed to all administrators on the account. 

This change does not affect Email-to-SMS notifications set up in Room Alert Manager or Room Alert Monitors. These will continue to function as they have in the past, with the same existing limitations imposed by carriers. Please note that these carrier limitations may mean these alert notifications are not received by users. We strongly recommend updating these alerts as soon as possible. 

What are Email-to-SMS Notifications?

In the past, some mobile carriers have offered a service that allowed text messages to be sent to mobile phones by sending an email to an address specific to each carrier and number (for example, 5551237654@vtext.com). These services have been very limited in capability and many carriers have now discontinued them.

Upgrade your Notifications 

There are 2 easy ways to upgrade your Email-to-SMS notifications in Room Alert Account for more timely and reliable alerting. 

1) Room Alert Mobile App 

All you need to do is install the Room Alert Mobile App for iOS or Android. Once you’ve signed into your account through the app, you will automatically receive mobile push notifications for all alerts on your account. Learn more about how to manage these notifications and all the other features of our mobile app in our knowledge base. 

2) Native SMS Notifications 

Room Alert Account supports native SMS/text messaging. To begin using this feature, start by adding a mobile number to your user profile. Then, add an SMS action to the alerts you wish to monitor. Finally, add funds to the SMS balance on your account. Each message costs as little as 1¢, based on your country.  

If you have any questions or need assistance with this transition, please contact us at support@roomalert.com. 

The post Important Change to Email-to-SMS Notifications appeared first on AVTECH.

When motion is detected, Room Alert Manager can compile a GIF of the images captured by your Axis camera. You may choose to email the GIF to your notifications groups, offering a quick visual check of your facility.

Before you begin:

First, discover your Axis camera. This FAQ shows you how: How To Discover Axis Cameras In Room Alert Manager.

Please follow these instructions to set up a GIF Action:

1. Begin configuring an alert in Room Alert Manager to trigger when motion is detected. This FAQ shows you the basic process: How To Create Alerts In Room Alert Manager.
   • Stop when you reach “Step 3: Add actions to your alert.”
2. In the Then… section of your new alert, select Motion GIF to add a Motion GIF action.
3. In the Motion GIF Action form, select the camera that you used for the alert threshold.
   • The camera used for the action must be the same camera used for the threshold.
4. (Optional) You may configure the action to repeat and/or associate the action with a Quiet Time schedule.
5. In the Send GIFs to… field, select the notification group(s) that you’d like to send the images to.

6. Motion GIFs are only sent when an alert is triggered (or as a repeat action while an alert remain triggered.) GIFs are not captured or sent when an alert clears.
   • For this reason, you may wish to add an additional notification action to your alert, so that you get notified when the alert clears.
7. When you’re done configuring your alert, select Save Changes.
   

The post How To Configure A Motion GIF Action In Room Alert Manager appeared first on AVTECH.

AVTECH and our award-winning Room Alert products have been featured in a number of broadcast segments and interviews over the years. Click below to watch and learn more about our company’s history and products.

Articles About AVTECH and Room Alert

“Room Alert: Protecting Facilities with Proactive Environment Monitoring” CEO Views

“Redefining Determined Leadership With Forethought And Loyalty” InspireZones Magazine

“Smart Offices Retain Smart Employees” Connected World

“AVTECH Software – Simplified Environment Monitoring” Digitech Insight Magazine

“Michael Sigourney: Ensuring AVTECH Software Stays Here for the Long Term” CIO Views Magazine

“AVTECH’s Room Alert Wins International Award” Warren Times-Gazette (reprinted with permission from East Bay Media Group)

“Michael Sigourney – Redefining Persistent Leadership With Prudency And Loyalty” Business APAC Magazine

“Open Communication and Innovation” Corporate Vision Magazine

“Room Alert Sales Outside U.S. Keep AVTECH On Its Toes” Providence Business News

“Environmental Monitoring: The Key to Business Continuity” Internet Telephony

“AVTECH – Keeping Temperature and Environment Under Control” Insights Success Magazine

“AVTECH’s Modern Take On Facility Protection Is Transforming How We Approach Data Loss” Global Smart Leaders Magazine

“Being A ‘PRO’ At Keeping Technology Secure” Providence Business News

“Offering the New Gen Environmental Monitoring” Mirror Review

“AVTECH – Experts In Environmental Factors Monitoring” IT Infraworld Magazine

“Built On Innovation” Corporate Vision Magazine

“City Of Santa Clarita Implements ‘Pilot Program’ To Reduce Traffic Congestion” KHTS Radio

“Safeguarding Critical Environments” Providence Business News

“How Startups Can Benefit From Environment Monitoring” Disaster Recovery Journal

“New California Law May Force Businesses Across US to Reveal Data Practices” Los Angeles Daily News

“AVTECH Opens Distribution Center In Ireland” Providence Business News

“Finding New International Distribution” International Business News

The post AVTECH and Room Alert In The News appeared first on AVTECH.

User’s Guide and Reference Manuals

Installation Notes

Please refer to the PDFs below for assistance in setting up your AVTECH sensors and accessories.

The post Product Manuals & Installation Notes appeared first on AVTECH.

The helpful video and steps below will assist you in installing and setting up your Room Alert monitors and sensors, and also walk you through setting up your Room Alert Account profile.

First, create your Room Alert user profile.

Then, install your Room Alert hardware.

Next, set up sensor thresholds, notifications, data graphs and so much more.

Finally, enjoy peace of mind; Room Alert has this covered.

Need assistance, or have additional setup questions not covered here?

Feel free to reach out to us any time! Our dedicated Support Team will be happy to make sure you have everything you need to protect your people, property, and productivity with Room Alert.

Call: 888.220.6700 / 401.628.1600

Email: Support@RoomAlert.com

Chat: Support Live Chat

Enjoying Room Alert? Tell friends and colleagues to earn rewards!

Share the power of Peace of Mind! With our Referral Program, you can tell friends & colleagues about Room Alert to earn rewards while saving them 5% on their first Room Alert order. To get your referral code, simply click the Referrals tab under your Account Settings while logged into your Room Alert Account. When your code is used by new Room Alert users on their first purchase, you earn rewards while your friends and colleagues get to experience unparalleled facility protection against environmental threats.

The post Get Started with Room Alert appeared first on AVTECH.

Thank you for visiting our booth at ConnexFM 2023. Below are a list of helpful resources that will help you learn more about Room Alert environment monitoring, and how it helps protect organizations against costly outages and downtime. Room Alert helps to protect your people, property, and productivity to provide Peace of Mind.

If you would like more information about Room Alert, please contact us today.

Room Alert Industry Examples

Facilities Management

Heating & Cooling

IT / Technology / Data Center

Telecom

Warehouse

Food & Beverage / Cold Storage

Medical / Laboratory

Room Alert Technology & Features

Room Alert Catalog

Room Alert PRO Secure Environment Monitors

Room Alert Account Dashboard

The post ConnexFM 2023 Attendees appeared first on AVTECH.

Room Alert Security Features

Our Room Alert PRO monitors offer a wide range of security features that help keep our customers data and networks protected. With so many industries and organizations adopting a “Shields Up” stance we want our Room Alert monitors to be some of the most secure appliances on our customers network. Everyone from government and military, to healthcare, to banking and finance, to education and more are understandably concerned with ensuring their network and data security.

All Room Alert PRO monitors offer the following security and data privacy features:

• 2048-bit encryption 
• SNMP versions 1, 2c, and 3 
• HTTPS/SSL web interface 
• SSL/TLS email notifications 
• SSL push for data to reach the Room Alert Account online portal
• Secure and advanced alerting via email, email-to-SMS, SNMP, JSON, HTTP Post, webpage update and more

These features are crucial for organizations that wish to follow security best practices such as DFARS, NIST SP 800-171 and ISO/IEC 27000.

For more information on those security features, please see the following resources:

Introducing Our Highest Level Security, The Room Alert PRO Line

Room Alert Meets Compliance and Security Requirements For Banks & Financial Institutions

Shields Up – Cybersecurity & Cyberattacks

Advanced Security, Data Encryption and More With the Room Alert 32S

Room Alert Wins “Network Security Excellence Award” from INTERNET TELEPHONY

3 Reasons Why You Need To Know Room Alert PRO

Additionally, all Room Alert monitors use purpose built firmware that was developed and supported by our Engineering team at AVTECH. Room Alert monitor firmware does not use common operating systems or “off the shelf” utilities that have the potential to be exploited by external factors. Room Alert runs very specific firmware that is designed to only provide the functions the devices need to monitor and report on environment factors. For more information, please see:

Reaper, Botnets, and AVTECH Security

Room Alert and IoT Device Security

Room Alert products are manufactured in certified facilities in Rhode Island, Pennsylvania, and Nevada which qualifies our products for government and military purchasing programs such as GSA and SEWP, as Room Alert is a fully TAA-compliant solution. For more info, please see:

Protect Your Business With Room Alert By Using SBA & GSA Resources

Room Alert Protects Assets In Government and Military Facilities

Domestic Supply Chain, Made In the USA & TAA Compliant – Room Alert Has You Covered!

Room Alert: Made in the USA and TAA Compliant

Room Alert Account, Room Alert Mobile App, and Room Alert Manager Security

We have a number of security features and options built into our popular online Room Alert Account dashboard and Room Alert app, as well as our locally downloadable Room Alert Manager software. These features include:

• Multi-Factor Authentication
• SAML Single Sign-On to help protect account access
• Authenticated firmware updates
• Defined user roles to protect company/user internal data
• SSL push to Room Alert Account

For more information, please see:

Room Alert Account Gets A Security Boost With MFA & SAML

Assigning User Roles And SAML & Single-Sign-On – Enterprise Tier Room Alert Account

Shields Up – Cybersecurity & Cyberattacks

AVTECH’s Corporate Security Policies

With customers in over 185 countries, we take security measures & precautions very seriously here at AVTECH to protect our corporate data and network, as well as the data of our customers.

AVTECH targets NIST 800-171 compliance for cybersecurity. This is important for all of our customers as it will ensure them that we are safeguarding the confidentiality of controlled unclassified information, which is of particular interest to those customers in government, military, and banking & finance. For more information on customer data privacy, click here to read our Privacy Notice.

When GDPR standards were introduced in the European Union, we undertook extensive research into the requirements and updated all our internal policies to ensure that we are in GDPR compliance. You can learn more about that research and policies here –  Taking Your Privacy Seriously – GDPR, Cybersecurity, and More.

Security and data privacy starts with your employees, no matter what type or size organization you are. Every AVTECH employee is required to undergo ongoing security training throughout the year so our team is cognizant of current potential threats, how to recognize them, and how to ensure our data and network remains secure.

We also work with an external security & data privacy management vendor to audit our network, processes and policies in an ongoing manner to ensure we meet accepted standards and certifications. It is our goal to maintain as secure a network as possible to protect our staff and our customer data from external threats.

Security is never a “set and forget” process for AVTECH with our internal policies as well as our Room Alert hardware and software, including our online Room Alert Account dashboard as well as our local Room Alert Manager software. You can rest assured that we continue to make security a priority and pledge to our customers that we will always do our best to protect them in every way we can.

Room Alert & AVTECH – Protecting People, Property, And Productivity To Provide Peace Of Mind

The post Room Alert, AVTECH, and Security appeared first on AVTECH.

There’s never been a better time to upgrade to Lifetime Room Alert Account! From November 1st until December 31st, 2022, Room Alert Account customers can save big and lock in their environment monitoring for life. This locks in today’s pricing forever and avoids the need for any future renewal service. For those who are currently on the non-Lifetime Professional tier, you will receive a great 10% discount if you upgrade to Lifetime Professional. Additionally, for Room Alert users who upgrade to Lifetime Enterprise tier or higher, you will receive a 15% discount!

Room Alert Account is an online dashboard where users can easily manage all of their Room Alert monitors from any internet-accessible device.

In Room Alert Account, customers can easily manage and monitor temperature and environment conditions, create custom reports for temperature logging or environment sensor logging history, receive alert notifications when environment conditions reach extremes, view a map showing environment conditions in remote facilities and much more.

Professional Tier Room Alert Account

On our popular, Professional tier Room Alert Account customers can  

• Register an unlimited number of users
• Register up to 25 devices
• Retain data history of up to 180 days
• Create up to 10 sensors in our patented Monitor360 technology
• Customize up to 25 advanced alerts with multiple actions/ receipts, scheduled quiet/ delay times, escalation of actions and fully customizable alert messages
• Utilize Room Alert Manager for on-premise local monitoring  

Professional tier Room Alert Account is absolutely critical for any and all professional facilities, businesses and organization that does not want to fall victim to the 30% of costly downtime and damage caused by environmental threats.

Enterprise Tier Room Alert Account

Enterprise tier Room Alert Account offers everything available on Professional with increased capabilities along with Enterprise-exclusive features such as 

• Unlimited registered users
• Up to 50 registered devices
• Up to 25 links in Room Alert Link 
• Data retention for up to 365 days
• Up to 25 sensors in our patented Monitor360 technology
• Up to 75 custom-configured alerts
• Up to 25 custom reports/graphs

Enterprise-Exclusives – User Roles And SAML & Single-Sign-On

Our Enterprise-exclusive features, available on all Enterprise tiers or higher, include assigning user roles and SAML & Single-Sign-On (SSO) functionality. Assigning user roles is a great management tool for controlling exactly what the registered users in your Room Alert Account have access to. There are five types of user roles that you can assign to every registered user on your Room Alert Account: Administrator, Provisioner, Operator, Viewer and a Billing role. Each user role has varying levels of access to view and edit information. Assigning user roles helps you streamline who has access to what and increases your overall security. 

SAML Single Sign-On adds convenience for users, is highly secure and helps users maintain industry compliance for security and cybersecurity. With SAML enabled, your employees won’t need to memorize a long list of passwords for their different accounts and therefore are more likely to create complex and hard-to-guess passphrases. Employees are less likely to reuse passwords or write them down, which reduces the risk of theft. SAML & SSO dramatically decreases the potential risk of your employees exposing their personally identifiable information (PII) such as passwords to various web apps. For administrators, SAML allows centralized user management for everything from password complexity to quickly relinquishing login privileges when an employee joins or leaves an organization. If you are a company that is already using SSO, then once you configure it for our online Room Alert Account, any employees assigned to that Room Alert Account will only be able to log in through SAML. Your employees will no longer need to access Room Alert Account through RoomAlert.com with a standard username and password.

Lifetime Room Alert Account

Lifetime Room Alert Account is the best way to ensure your account never expires and your sensor data, alert lists, maps, reports and more will always be available when you need them. Lifetime subscriptions are non-expiring and completely independent of the hardware that you purchase. If you buy new Room Alert monitors or upgrade your current monitors to larger Room Alerts (or future new releases), your Room Alert Account service will remain in place with no additional charges or fees, unless you opt to upgrade to a higher tier for more capacity. Purchasing a Lifetime Room Alert Account subscription, with one easy payment, removes any hassle due to missed renewal notices caused by users retiring, changes to budgets, internal policy changes, job turnover and more. Lifetime Room Alert Account is also ideal for organizations who are required to purchase plans based on budgets and fiscal years, such as government organizations, schools & universities, and municipalities.

During our incredible Lifetime Room Alert Account promo, you can receive 10% off Lifetime Professional and 15% off Lifetime Enterprise from now, November 1st, until December 31st, 2022.

Contact Us

If you have any questions about our Lifetime Room Alert Account promo, please contact us today through email at Sales@AVTECH.com, through our online Live Chat service, or via phone at 401.628.1600. 

You can also visit our YouTube Channel and read our articles here to learn many other reasons why you need Proactive Environment Monitoring with Room Alert.

The post Upgrade To Lifetime Room Alert Account During Our Promo For The Savings Of A Lifetime appeared first on AVTECH.

Thank you for visiting our booth at GITEX 2022. Below are a list of helpful resources that will help you learn more about Room Alert environment monitoring, and how it helps protect organizations against costly outages and downtime. Room Alert helps to protect your people, property, and productivity to provide Peace of Mind.

If you would like more information about Room Alert, or to find a reseller local to your region, please contact us today.

Room Alert Industry Examples

IT / Technology / Data Center

Telecom

Facilities Management

Warehouse

Food & Beverage / Cold Storage

Medical / Laboratory

Room Alert Technology & Features

Room Alert Catalog

Room Alert PRO Secure Environment Monitors

Room Alert Account Dashboard

The post GITEX 2022 Attendees appeared first on AVTECH.

A critical component to employers complying with the U.S. Department of Labor and OSHA best practices include installing temperature and heat index monitoring in the workplace. The world just sweltered through its hottest June in the 174-year global climate record and there’s no sign of the heat letting up any time soon.

Heat-related illnesses are the leading cause of death among all weather-related workplace hazards and these deaths are preventable with the proper heat illness prevention plan. The most effective way to start creating your heat illness prevention plan is with proactive environment monitoring, as ambient temperature and heat index monitoring is part of OSHA’s federal guidance.

Room Alert provides temperature, humidity, and heat index monitoring in an easy-to-use format that allows you to monitor your workplace environment and protect your people, property, and productivity while maintaining OSHA compliance.

Room Alert is the best proactive environment monitoring solution for overseeing your workplace temperature, humidity, heat index, air flow, power and more. The Room Alert platform consists of monitors, sensors, accessories, and software that all work together to help you follow OSHA guidelines and keep workers safe from all kinds of environmental impacts. Room Alert hardware monitors your environment and communicates with Room Alert software that will promptly notify you via text or email to any changes that could jeopardize the safety of your employees, customers and anyone else in your facilities.

Room Alert helps you manage a wide variety of safety concerns such as heat index, which is the “feels like” temperature that helps us interpret how the heat and humidity affects how the temperature feels to the human body. For example, our Digital Temperature & Humidity Sensor has a special enclosure cap to promote increased air circulation that results in fast and accurate readings of the conditions in your environment.

Our award-winning Room Alert Account online dashboard and our local Room Alert Manager software both allow users to set up heat index monitoring based on OSHA and NWS guidance with just a few clicks. We make it as easy as possible for you to protect your people, products, and productivity.

If Room Alert detects the heat index has risen above 80 degrees Fahrenheit (26 degrees Celsius), which is when fatigue is possible with prolonged exposure and/or physical activity, then it can alert you to take caution. Now with the immediate notice from Room Alert, you and your team can take corrective action such as turning on the AC for your workers to prevent heat exhaustion, heat stroke, heat cramps and death.

You can’t always know when extreme environmental threats such as heatwaves are going to hit, but you can proactively install Room Alert for peace of mind that your workers are safe from deadly heat-related hazards. Whether you are mandated to comply with OSHA guidelines or want to make sure your work environment is as safe for employees as possible, Room Alert is ready to help. Our team is happy to work with you to understand exactly what your organization needs to meet state/ federal requirements and keep your workplace safe.

If you have any questions, please contact us today through email at Sales@AVTECH.com, through our online Live Chat service, or via phone at 401.628.1600.

Learn More

OSHA Heat Illness Guidance – OSHA.gov

Heat.gov Website

What Companies Need to Know About OSHA’s New Heat Illness Rules

Heat Index Information & Recommendations

How To Meet OSHA Compliance And Increase Worker Safety

Heat Illness Symptoms & Heat Index Concerns

Keeping Customers Comfortable With Environment Monitoring

Room Alert Guidance Features – ASHRAE, National Weather Service, & More

Heat Index, Dew Point, and Infrastructure Safety

The post Heat Illness, OSHA Guidance and Room Alert appeared first on AVTECH.