Room Alert Discovery Utility – AVTECH https://avtech.com/articles Frequently Asked Questions Fri, 07 Jun 2024 02:51:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 How To Discover Devices With Room Alert Discovery https://avtech.com/articles/22799/how-to-discover-devices-with-room-alert-discovery/ Fri, 05 Nov 2021 15:27:51 +0000 https://avtech.com/articles/?p=22799 Follow these instructions to discover devices in the Room Alert Discovery utility:

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The Room Alert Discovery utility is a simple tool that you may use to discover your Room Alert Monitors and perform firmware updates on them.

Room Alert Discovery can discover these types of devices: Room Alert 32S, 12S, 3S, 32E/W, 12E, 4E, 3E and 3 Wi-Fi.

Unlike Room Alert Manager, the discovery utility only scans for devices when initiated by a user. Once prompted, Room Alert Discovery scans your network in the following ways:

  • Broadcast on UDP Port 30718
  • Targeted scan on UDP port 30719

For more information, please see our FAQ, List Of Ports Required By Room Alert Products.

Follow these instructions to discover devices in the Room Alert Discovery utility:

  1. First open the Room Alert Discovery utility by navigating to Start→ AVTECH Room Alert Discovery in Windows.
    • Alternatively, you may navigate to Room Alert Discovery’s Installation Directory (C:\Program Files\AVTECH Room Alert Discovery by default) and double-click avtech-room-alert-discovery.exe.
  2. Room Alert Discovery does not scan for devices until you tell it to. To initiate a device scan, first select the Find Devices button.
  3. This will open the Find Room Alert Monitors window, as shown below.
  4. In the Automatically By Network Interface section of the window, your computer’s NICs are listed.
    • Scanning each NIC is enabled by default.
    • You may disable a NIC if you don’t want the utility to scan it for devices.
  5. In the Manually By IP Address section of the window, you can specify single IP addresses or ranges of IP addresses to scan for devices.
    • To do so, first choose either Single or Range from the drop-down menu.
    • Next enter the IP address or range that you wish to scan.
    • Then select Add to Scan.
  6. You may add as many IP addresses or ranges to this list as you’d like.
  7. In Scan Timeout, leave the default value, 30, or enter another timeout value.
  8. When you’re ready to begin scanning for devices, select Start Scan.
  9. Room Alert Discovery will begin scanning for devices.
  10. Once the scan is complete, the Find Room Alert Monitors window will close and you’ll see a list of all discovered devices.

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How To Install Room Alert Discovery Utility https://avtech.com/articles/22788/how-to-install-room-alert-discovery-utility/ Fri, 05 Nov 2021 15:27:25 +0000 https://avtech.com/articles/?p=22788 Installing (or Updating) Room Alert Discovery You may install or update Room Alert Discovery by following these steps. Uninstalling Room Alert Discovery If you wish to remove the program, or you’ve been instructed to do so by Technical Support, you may uninstall Room Alert Discovery by following these steps. (Please note that it is typically […]

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Please see this FAQ for Room Alert Discovery system requirements: System Requirements & Browser Compatibility for Room Alert Products.

Installing (or Updating) Room Alert Discovery

You may install or update Room Alert Discovery by following these steps.

  1. Download the Room Alert Discovery installer from your account at RoomAlert.com.
  2. Once the download completes, click on the AVTECHRoomAlertDiscovery_windows-x64_X_X_X.exe file to start the installer.
    • You’ll see a progress bar while the installer loads
  3. When the User Account Control dialog box appears, select Yes.
  4. Then follow the on-screen prompts, which will guide you through the installation.
  5. When the installation completes, select Finish. Room Alert Discovery will then automatically launch.
  6. To launch Room Alert Discovery again later on, navigate to Start→ AVTECH Room Alert Discovery in Windows.
    • Alternatively, you may navigate to Room Alert Discovery’s Installation Directory (C:\Program Files\AVTECH Room Alert Discovery by default) and double-click avtech-room-alert-discovery.exe.

Uninstalling Room Alert Discovery

If you wish to remove the program, or you’ve been instructed to do so by Technical Support, you may uninstall Room Alert Discovery by following these steps. (Please note that it is typically not necessary to uninstall your old copy of Room Alert Discovery before you update – you may simply follow the instructions above.)

  1. To uninstall Room Alert Discovery, navigate to Start–>Control Panel–>Programs & Features in your Windows computer.
  2. Locate AVTECH Room Alert Discovery in the list of programs in the Uninstall or change a program window.
  3. Right click on AVTECH Room Alert Discovery and select Uninstall/Change.
  4. When the User Account Control dialog box appears, select Yes.
  5. Then follow the on-screen prompts, which will guide you through the uninstallation process.

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