Articles

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you may delay your actions. When delayed, notifications will only send after an alert has been triggered for a specific amount of time. For example, if you want to be notified if someone forgot to close the office door, you can delay your […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can schedule “Quiet Times” for your actions. Quiet times silence alert notifications during specific days or times. For example, if you only want to be notified of an alert outside of business hours, you can set quiet times from approximately […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can customize email and text message alert notifications. You may view a video demonstration of customizing notifications below. For information about other advanced alerting features, please see How To Configure Advanced Alerting Features In Your RoomAlert.com Account.

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you have the option to acknowledge triggered alerts. This prevents further repetition of any configured actions. You may view a video demonstration of acknowledging and commenting on alerts below. For information about other advanced alerting features, please see How To Configure Advanced Alerting […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can add multiple actions to your alerts. This allows you to notify multiple contacts of alert conditions. You may view a video demonstration of configuring individual actions to repeat and adding multiple actions to an alert below. For information about other advanced […]

If your organization’s Room Alert Account has been upgraded to the Professional level or higher, you can send reminder notifications about triggered alerts. Choose the interval for the notifications to repeat, and cap the number of repetitions if desired. You may view a video demonstration of configuring individual actions to repeat and adding multiple actions to […]

You may need to connect your Room Alert Monitor directly to your Windows computer for troubleshooting purposes if you are experiencing one of the following issues: Your network is not DCHP-enabled, and you need to discover and then set a static IP on your Room Alert Monitor. You are having difficulty discovering your Room Alert […]

You may need to connect your Room Alert Monitor directly to your Windows computer for troubleshooting purposes if you are experiencing one of the following issues: Your network is not DCHP-enabled, and you need to discover and then set a static IP on your Room Alert Monitor. You are having difficulty discovering your Room Alert […]

Before you can configure your external Light Tower or Relay Switch to respond to alert conditions, you must enable it in your Room Alert Monitor. Your external Light Tower or Relay Switch will not appear in the Room Alert web interface, your RoomAlert.com account or the Room Alert Manager software unless you enable it first. […]