About AVTECH

Knowledge Base  /  Articles

What is the difference between my Room Alert Account and Room Alert Manager?

A Room Alert Account provides a central location where you can monitor and manage all of your Room Alert devices and sensors, and additionally provides cloud-based alerting, monitoring, and logging service for Room Alert. Your Room Alert Account also works hand-in-hand with our Room Alert mobile app. A Room Alert Account allows users to collaborate on active alerts, monitor sensor status, map devices, generate custom reports, and so much more via web browser on any internet-connected device. Room Alert Manager, AVTECH’s locally-installed software platform for Room Alert alerting, monitoring, logging, and management, is provided as a download for all Room Alert users who have a current paid Room Alert Account at the Professional level or higher.

Both platforms provide users with the tools they need to get the most out of their Room Alert monitors, and both platforms offer some advantages that the other does not. For instance, your Room Alert Account can be accessed from anywhere at any time through a web browser on any internet-connected device, or through our Room Alert mobile app. Room Alert Manager offers enhanced local management for organizations that have multiple Room Alerts.

Both platforms are completely compatible with each other, and many of our users run both platforms simultaneously to maximize their capabilities.

Facebooktwitterredditpinterestlinkedinmail
Room Alert is Made in the USA, ships worldwide from our locations in the US and EU, and has been protecting facilities since 1988.

You may find Windows Command Prompt at the following path:

  • Windows 7 & 8
    Start--> All Programs--> Accessories--> Command Prompt
  • Windows 10
    Start--> All Apps--> Windows System--> Command Prompt

To run Windows Command Prompt as an administrator:

  • Windows 7 & 8
    Right-click on Command Prompt and select Run as administrator.
  • Windows 10
    Right-click on Command Prompt, select More and then select Run as administrator.

Example Polling Method Properties saved in Orion SolarWinds:

If you are using this client, you should configure the general SNMPv3 Credentials, but leave the Read / Write SNMPv3 Credentials section blank.

Room Alert Link- Supported Firmware Updates



Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 4E
Room Alert 3E

Room Alert Manager - Compatible Devices

The latest version of Room Alert Manager supports only the devices below.

It does not support any legacy Room Alert or TemPageR models.

Current S modelsCurrent E models
Room Alert 32SRoom Alert 32E
Room Alert 12SRoom Alert 12E
Room Alert 3SRoom Alert 4E
Room Alert 3E
Room Alert 3W